1
Do you provide a dry hire service for your styling & décor items?
I'm afraid not, and there's a very good reason for this. To us, the service part of our business is equally as important as the products we offer. We are here to make your big day (and indeed the days before and after) as stress free and as easy as possible. We don't want you to worry about logistics, transportation, accidental damage and spending precious time on your wedding morning attaching wreaths to 100 or more chairs!
At the end of the day, time with your loved ones is precious - it's what it's all about. So relax, and let us do the hard work - it's all part of the Woolly Woods service!
2
Where are you based, and will you travel to my venue?
We are conveniently located where the borders of Oxfordshire, Buckinghamshire and Northamptonshire meet, and are well placed to serve the surrounding areas. We are often asked to travel further afield within the UK, and we are more than happy to do this, but please note that an additional travel/accommodation fee may be chargeable depending on the distance.
3
How many weddings do you do? What is your availability like?
We don't usually book more than two weddings a week, and rarely on consecutive days. Your wedding day is important, and we are dedicated to providing the very best service we can. As such, we prefer to have both the day before and the day after available to take proper care of our decorations, and make them look their best for you, and for the next happy couple!
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Our availability can vary greatly depending on the time of the year and the day of the week. We'd always advise getting in touch to secure your date in our diary as soon as you can to avoid disappointment.
4
Do you have a minimum spend requirement?
Yes, we do have a minimum spend requirement of £500, however we will always try to accommodate a smaller budget wherever possible, so please get in touch to discuss your requirements further. ​
5
Can we use your products to decorate our outdoor wedding or event?
Unfortunately our trees and wreaths are not weatherproof and therefore can only be housed indoors. However, they may be placed outdoors under cover, i.e. in a marquee or tipi etc, but we would need to discuss your plans in further detail to make sure our items will be suitable for your celebrations.​
6
Can your decorations be hired for other events?
Absolutely! We're always thrilled to be part of any exciting party plans! Just get in touch and we'd be happy to discuss your requirements and put together a bespoke package for you.
7
My wedding ceremony will take place in a church or registry office, and the reception is happening at a different location afterwards. Will I have to hire two sets of decorations, or can they be moved?
Our hire period covers your whole day as standard. Which means your decorations are yours to be enjoyed for your entire day. However, weddings that take place in two different locations are often a little more complicated, and our set up time is usually a little tighter, but we will work with you to come up with a plan that ensures you're getting the most out of your hire.
If you need items to be moved from one location to another, we will stay on hand to take care of this for you. We may charge a small relocation fee for this which is dependant on distance between your two locations.
8
I am hiring my venue for multiple days and would like to have the decorations set up the day before. Can we arrange a longer hire period?
If your venue will allow you and your suppliers access to set up the day before, please let us know at the time of booking. We do our best to arrange our diary so that we are available to set-up the day before if required, but we can't guarantee our availability unless we have arranged this with you in advance.
Still have questions?
Get in touch to learn more